Question 1

What is a visitor management system?

Accepted Answer

A visitor management system is a digital solution that helps organizations track, monitor, and manage visitors entering and exiting their premises. It typically includes check-in/check-out processes, visitor identification, and visitor tracking.

Question 2

How does the touch screen kiosk visitor management work?

Accepted Answer

Visitors use a touch screen kiosk to enter their details like name, phone number, whom they're meeting, and their company. The system sends an OTP to their mobile phone for verification, and once verified, they can check in.

Question 3

Can the visitor management system be customized?

Accepted Answer

Yes, the solution is very flexible and can be customized to meet your specific requirements. We can integrate it with third-party applications and modify the workflow as needed.

Question 4

What information is collected from visitors?

Accepted Answer

The system typically collects visitor name, phone number, company name, person they're meeting, and purpose of visit. Additional fields can be added based on your requirements.

Question 5

How does the OTP verification work?

Accepted Answer

When a visitor enters their phone number, the system automatically sends an OTP (One-Time Password) to their mobile phone. They need to enter this OTP on the kiosk to verify their identity before checking in.

Question 6

Can the system generate visitor badges?

Accepted Answer

Yes, the system can generate visitor badges once the receptionist approves the visit. The badges can be customized with your company branding and include visitor information.

Question 7

How does the receptionist get notified about visitors?

Accepted Answer

The receptionist receives real-time notifications when visitors check in through the kiosk. They can view visitor details and approve or manage the visit process through their dashboard.

Question 8

Can visitor data be exported or integrated with other systems?

Accepted Answer

Yes, visitor data can be exported in various formats and integrated with other systems like CRM, security systems, or HR management systems based on your requirements.

Question 9

Is there a mobile app for managing visitors?

Accepted Answer

The system can be accessed through web browsers on mobile devices, and we can develop dedicated mobile apps for receptionists or security personnel based on your needs.

Question 10

What happens when a visitor checks out?

Accepted Answer

When visitors check out, they return their badge and mark their visit as closed. This helps maintain accurate visitor records and ensures proper security protocols are followed.

Question 11

Can the system work offline?

Accepted Answer

The system can be configured to work in offline mode with data synchronization when the internet connection is restored. This ensures uninterrupted visitor management even during network issues.

Question 12

What security measures are in place?

Accepted Answer

The system includes OTP verification, visitor photo capture (optional), badge printing, and comprehensive audit trails. All visitor data is securely stored and can be encrypted based on your security requirements.

Visitor Management Application

How it works?

Touch kiosk application on welcome screen

Enter your details

Enter the OTP

Receptionist approval and badge issuance

You can step in

Visit closure

Customization and Integration

Pocket-friendly Pricing Plans

Professional

Enterprise

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