How does the QR code scanning work?

Customers can scan the QR code displayed on digital signage screens using their mobile phones to instantly receive a virtual ticket number and track their position in the queue.

Can users get notifications on their mobile phones?

Yes, users can view the currently running token number on their mobile devices and can also receive SMS notifications to get ready for their turn.

How can businesses manage multiple queues?

The system supports multiple queues that can be labeled as Counter A, Counter B, or specific service providers like Doctor David, Doctor Neil, etc., and can be displayed in relevant locations.

Is there an admin panel for queue management?

Yes, there's a comprehensive admin panel that can be accessed through mobile and web with secure login for managing queues, viewing statistics, and controlling the system.

How can I customize the queue display?

You can customize the queue display by adding your company logo, branding elements, and other promotional content alongside the queue information on your digital signage displays.

Can the system handle multiple service counters?

Yes, the queue management system can handle multiple service counters and can display different queues for different services or counters simultaneously.

Is there a mobile app for queue management?

The system provides both web and mobile access for administrators to manage queues, and customers can access queue information through their mobile browsers by scanning QR codes.

How can I track queue performance and analytics?

The admin panel provides detailed analytics including average wait times, number of customers served, peak hours, and other performance metrics to help optimize your queue management.

Can the system integrate with existing business systems?

Yes, the queue management system can be integrated with existing business systems and databases to provide seamless operations and data synchronization.

No, this is a paid app. Contact our sales team to know more about the pricing of this app.

We just want this queue management app and don't want any other feature of your digital signage. Is it possible?

You need to get at least one license of digital signage for using this app. You can contact the sales team for further discussion.

Queue Management System

Scan QR code on mobile phone and display queue information on digital signage display.

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Features

All you need to run your digital signage effectively. Manage queues efficiently with QR code scanning, real-time notifications, and comprehensive admin controls.

Scan QR code

User can scan the QR code on their mobile to get the token number. Alternatively, type in short URL on your mobile phone to get the token number.

User notification

Users can view the currently running token number on mobile. Also, user can be notified on SMS to get ready for his turn.

Admin panel

Queues can be simply managed through admin panel. Admin panel can be easily accessed through mobile and web through secured login. for managing queues - Queue management through mobile and Web

Digital Signage

Users can view the queue on Pickcel digital signage displays. Along with queue other dynamic visual contents can be displayed to engage the viewers.

How it works?

Step: 1

Scan QR Code

Get your token by scanning QR code visible on the display screen

Step: 2

Get Soft Token

After scanning the QR code get token number on your mobile phone

Step: 3

Manage Queue

Queue manager can view the entire list on the display and maneuver it

Step: 4

Token Announcement through Display

Display currently running Token announcement along with relevant digital signage content.

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FAQ

Frequently Asked Questions

A queue management system is a digital solution that helps businesses manage customer queues efficiently by providing virtual tickets, real-time queue status updates, and digital displays to reduce perceived wait times.

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