BANKING

22

Oct

• GENERAL
• RETAIL
• HEALTHCARE
• RESTAURANT
• BANKING

How Can Digital Queue Management System Improve Customer Experience?

A certain customer waits in a long queue at one of the billing counters near ‘Exit A’ of a supermarket. All the counters near ‘Exit A’ have similar drawn-out queuing lines. The customer has only three items to bill. The customer is restless. She has to pick up her son from school. On the further end, near ‘Exit 2’, a new billing counter becomes operational, only for shoppers with less than ten items.