Nov 11 2022
8 min read
An employee experience platform is a software that helps businesses learn, understand, and manage the workforce’s experience and interaction within the organization. It can include every aspect of company-employee relationship, such as employee engagement, well-being, ease of communication, experience with electronic assets, experience with onboarding, and more.
Employee experience platforms have become the rage among organizations ever since Revolution 2020 (the Covid-19 pandemic) that turned a wheel in how brands function! While larger companies were quick to implement technological changes, develop internal software and hold collective e-tutorials for their entire team at once, the relatively smaller counterparts relied primarily on hit-and-trial and Zoom!
These tools have particularly helped to engage the millennial workforce that constantly craves for a mission at work and generally prefers digital interactions over other alternatives.
An important and common feature of most employee experience management platforms is the not one size fits all agenda, aka personalization! With that comes analytic dashboards showing unique results with the smallest internal changes.
Employee experience software are the key to effective collaborations, enabling the company to share all necessary information in one place. With integrations tailored to suit employees’ needs, many firms are beginning to explore these platforms as part of their employee engagement action plan.
What should your employee experience system allow you to do?
These platforms must allow you to poll employee feedback to understand their viewpoints towards the work they are engaged in.
Provide real time feedback to accelerate performance and bring corrections as and when needed.
Enable employees to find all they need― from the company’s policies & SOPs to information about a product worked on recently.
The software market is overcrowded with tools that promise to give you bigger and better results with ’employee experience.’ The following list contains some of the most well-received ones.
The software application has a layout that makes it effortless to locate chats & files. Besides, once the app is launched, a pop-up appears that briefs employees on their day’s schedule & tasks.
The best part is that people new to the team can post messages about their queries or get to know their colleagues better through discussions in the “Engage” forum.
With Viva Amplify, get all your campaigns, reports, approval, and community in one place! Here you can share the data and insights on the company’s current work and get hands-on analytics about how well the recent activities fared.
Pricing: Viva comes in several plans and packages.
The basic plan is included in Office 365 subscription.
Viva Learnings, Insights, and Topics― each priced at $4 per user/month, help access unlimited learning content to improve productivity and data-driven well-being. AI is used to connect and manage expertise across your organization.
Viva with Glint Add On, priced at $12 per user/month, captures employee feedback and converts insights into potential actions.
When you say OfficeVibe, I say anonymity! Yes, that is what caught my attention when I first came across the platform!
Automated pulse surveys detect how your team feels about an ongoing project, including sliders, ratings, trivia, and multiple-choice questions to get your teammate’s real “pulse”, OfficeVibe has made feedback fun! That’s not all!
With customized employee surveys, anonymous one-to-one messaging about issues, and an e-Employee Net Promoter Score meter, this is a complete and perfect workplace experience platform for teams of any size.
Pricing: OfficeVibe has three plans: Free, Essential, and Pro.
The free plan for a team of up to 10 people! The other two come with a 14-day free trial post which users need to pay monthly charges of $5/user and $7/user.
The platform offers seamless integrations across all plans with add-ons such as engagement insights, support calls, and advanced reports for the paid plans.
If I were to sum up BambooHR, I’d say Human Resourcing made easy!
BambooHR, which goes beyond a people, culture, and analytics tool, manages compensations, onboarding, hiring, and much more!
The BambooHR mobile application tracks practically everything from employee data and paperwork.
Payroll processing is no longer a headache for companies. All you need to do is log in, automate who gets what and save valuable time. However, a heads up! The payroll processing is currently effective only for workers based in the US!
Pricing: Customized pricing options depending on which plan you sign up for and integrations added on! BambooHR is currently charged on a per-employee, per-month basis for firms with more than 20 employees. With employee strength less than that, there is a flat fee.
Think employee experience. Think Beekeeper!
At least, that is what the software’s user reviews scream!
The face of it is a mobile application with easy-to-use features that shows up chats, notifications, and document history- all in one place!
The best feature is that employee onboarding via this app requires only a simple QR scan to access all related material without creating an account.
Further, integrations with external platforms such as Microsoft teams, Workday, Google Sheets, and Slack allow employees to access external links on the fly.
Pricing: Customized pricing plan for each standard, professional, and enterprise plan. The free trial period extends to up to 14 days from signing up and does not require the input of credit card info.
How often do we hear our peers say that Facebook has made life easy?
Well, there might be debates regarding the social media portal for sure, but Workplace powered by Meta, Fb’s parent company, has eased life (at work) for many!
To list down, Workplace offers Live Video, Knowledge Library, Groups, Safety Center, Integrations, Insights, and News Feed, among others, to provide a complete experience. Knowledge library gives a breakup of why and for whom you work, including company values, leadership lineup, diversity and inclusion, time off, and more.
Groups, on the other hand, show all active and current group chats within the organization. Live video broadcasts and online Q&A sessions add to the easy way of connecting and collaborating within and outside the team. Workplace from Meta, indeed, is a marriage of employee experience and engagement!
Pricing: The Core plan is priced at $4 per user/month after a 30-day free trial. Add-ons include Enhanced Admin Support and Enterprise Live, each for $2 per user/month.
Culture Amp focuses on three core aspects of employee experience- employee engagement, performance management, and employee development, all aligning with the universal “invest in your people” motto!
In an age where employee attrition rate has had several teams rethink how they operate, Culture Amp is the perfect platform to know, engage and make your people stay!
The brand’s website is a resource hub for anyone interested in making the most of their human resource. It is loaded with demos and tutorials on the subject matter with an additional scope to get trained on ‘people strategies’ by the Culture Amp team. External integrations include BambooHR, Workday, and Gusto.
Pricing: Customizable pricing starting from a Self-starter program that is offered for 25-200 people, Standard for 201-999 people, and Enterprise for companies with over 1000 employees. All you need to do is select a plan and get in touch with the team for a quote!
Think about employee experience at the next level. What if your workforce didn’t have to log in to any application and view everything right in front of their eyes? All the time!
Yes, that’s digital signage. Workplace digital signage solutions have enabled several network integrations and new methods of exploring what can be up on those otherwise dumb TV screens in your office. Let’s find out.
The greatest flex of digital signage is its ability to integrate content from several third-party apps and show them on screens- relevant and real time! So, if you are already using an employee experience tool, you can integrate it with the screen software.
The Pickcel software for digital signage can source content and data from any internal system through API integrations. It also comes equipped with pre-loaded integrations like Zoom, Microsoft Teams, Slack, and Google Suite, along with in-house apps like People Space, Meet My Team, Scroller, and Bulletin Board.
This is different from integrating your employee experience management systems with your signage software. Platforms such as Beekeeper offer downloadable performance insights that can be published on screens without the platform directly connected to your signage software! All it takes is to upload the files in your signage CMS dashboard that manages what is shown on the TV screen in the break room or near the conference hall.
Besides, your firm may already use several other analytics platforms like BI tools, Google Analytics, Asana, or Geckoboard to track employee performance. These dashboards do not impact unless visible on ‘round-the-clock’ mediums like screens.
2022 brought with it newer workplace terms, of which quiet quitting became quite the rage! The phrase, which gained hype over TikTok and Instagram, refers to a situation wherein overwhelmed and overworked employees stop giving in anything beyond their bare minimum at work.
There has been an increased spurt in this trend ever since the pandemic wave 2.0, aka 2021. HRs, internal communication managers, and even the employees have gone into thinking about what got them demotivated. Is it the work pressure alone? Or something beyond?
The answer lies in disengagement from technology and not enough leverage of experience platforms that push them to keep going or learn something new at work!
Imagine getting to work with two looming deadlines, but at the back of your mind, you are aware that one tap on the intranet platform and you get all the 101 about your task- the SOPs, quick feedback, and more. Now that adds to a smooth employee experience.
Roll back to the same situation, but without the experience platform— same tasks for the same desired outcomes. But now you have to crack your brain to find the client requirements; toggle between multiple platforms— one for projects, one for messaging, and one for getting feedback.
You are instantly demotivated, and wrap it up to meet the deadline! That’s quiet quitting right there.
Employee experience platforms have increased productivity and lead to better outcomes, all thanks to the organized and centralized management system.